Case Studies.

Fifteen years of building production software for organizations where failure isn't theoretical. Government agencies, regulated utilities, financial services, fast-growing startups, and Fortune 500 companies. Each project below is a story about what was hard and how we solved it.

Made In Tandem teams collaborating in product strategy, engineering review, and client planning sessions
MIRS enlistment system screens from the MEPCOM modernization
Millions of applicants
Government / Defense

U.S. Department of Defense / MEPCOM

Replacing a 25-year-old military enlistment system. For all six branches.

Legacy replacementMission criticalRegulatedMulti-stakeholderWorkflow digitization
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Red Flag Warning event dashboard from the rebuilt SDG&E wildfire notification system
150K+ residents
Energy / Utilities

San Diego Gas & Electric (Sempra Energy)

Emergency notifications for 3.7 million people. In three clicks.

RegulatedWorkflow digitizationMission criticalMulti-stakeholder
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ampliFI white-label loyalty platform interface mockup
2,000+ banks
Financial Services / Fintech

ampliFI Loyalty Solutions

Self-service white-label loyalty platform for 2,000+ banks and credit unions.

PlatformB2B SaaSFinancial services
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Beyond Finance engineering team during the platform consolidation
4x client volume
Financial Services / Fintech

Beyond Finance

Consolidated architecture and engineering culture while client volume quadrupled.

Team transformationFinancial services
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FieldView farm data platform in use in the field
40M acres
Agriculture / Data Engineering

The Climate Corporation

Overnight batch reports became real-time decisions for 15,000+ farmers.

Data heavyField platformPlatform
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Motorola Solutions MyView customer portal screens
100K+ customers
Public Safety / Telecommunications

Motorola Solutions

Redesigned the customer portal behind 100,000+ public safety and commercial deployments.

PlatformEnterprise softwareHuman-centered designMulti-stakeholderMission critical
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UL decertification risk detection interface showing a product composition tree
100+ years of certification data
Product Safety / Standards

Underwriters Laboratories

NLP and a rules engine over 100+ years of certification data. Decertification risk, surfaced in hours.

Applied AINLPData heavyMission criticalEnterprise software
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BCG OrgBuilder scenario modeling screen
10K+ employees modeled
Management Consulting / Org Design

Boston Consulting Group

OrgBuilder: scenario modeling for corporate restructuring at Fortune 500 scale.

PlatformEnterprise softwareData heavyMulti-stakeholderB2B SaaS
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15+ Years shipping production software
50+ Projects delivered, from startups to the DOD
Millions of Users on production systems we built
6 Branches of the U.S. military served
20+ Industries across our client base

We build software with organizations that matter.

U.S. Department of Defense
NASA
Nielsen
Motorola Solutions
AB InBev
Bayer
IBM
UL
Udemy
Sempra Energy
Beyond Finance
MSG

Every project tells a story about what was hard and how we solved it.

A broader look at the kinds of problems we take on, from media intelligence platforms to civic infrastructure.

Empty hockey arena lit for broadcast, representing the MSG-GO streaming platform back-end
Sports · Streaming Media

Madison Square Garden

Madison Square Garden wanted to launch its first direct-to-consumer streaming service, MSG-GO. We built the back-end: scheduling, integrations with streaming providers, authentication across multiple cable carriers, geo-fencing and blackout enforcement for live games, and the analytics and telemetry layer underneath it all. Sports streaming lives or dies on the rules around it. Regional carve-outs, blackout windows, contractual restrictions on who can watch which game from where. We built a system that enforced every one of those constraints while still feeling fast and simple to a fan hitting play.

Custom SoftwareStreaming ArchitectureData Engineering
Operations center with monitoring displays, representing the NASA emergency notification system
Government · Public Safety

NASA

NASA needed a way to alert employees, contractors, and their families when something went wrong at one of its physical campuses. Lockdowns, severe weather, security incidents, anything where seconds matter and the wrong message reaching the wrong people causes real harm. We built the integration layer between NASA's systems of record (who works where, who their emergency contacts are) and Motorola's VESTA mass-notification platform. The system handles the routing logic, pulling the right contacts for the right campus, formatting messages for VESTA, and giving operations centers a clean interface for triggering alerts when speed matters most.

Custom SoftwareSystems IntegrationData Engineering
Data visualization screens representing Nielsen media buying intelligence workflows
Media · Data

Nielsen

Nielsen's media buying teams relied on legacy interfaces that hadn't kept pace with the complexity of modern media planning. We redesigned the core workflows for their buying intelligence platform, replacing dense, table-heavy screens with focused views that surfaced the right data at the right moment. The work touched everything from information architecture to interaction design, giving media buyers a tool that matched the speed of their decisions.

Custom SoftwareProduct DesignUser Research
Government office setting representing the Michigan DHHS public assistance application process
Government · Healthcare

Michigan DHHS

Applying for public assistance in Michigan meant navigating a process designed around the agency's internal structure, not the applicant's needs. We led the user research and product design work to reimagine the application experience, conducting interviews with caseworkers and applicants to understand where the process broke down. The result was a human-centered design that reduced confusion, cut abandonment rates, and treated applicants with the dignity the process should have had from the start.

Product DesignUser ResearchService Design
World Business Chicago platform connecting diverse businesses with anchor institutions
Government · Civic

World Business Chicago

Chicago's anchor institutions — hospitals, universities, large employers — spend billions annually, but connecting that purchasing power with diverse local businesses was a manual, relationship-driven process that didn't scale. We built a platform that matches certified diverse suppliers with anchor procurement needs, making it possible for the city's economic development team to track, measure, and grow those connections in a way that spreadsheets and introductions never could.

Custom SoftwareProduct DesignData Engineering
Design workshop for MapQuest destination discovery prototyping
Consumer Tech

MapQuest

MapQuest wanted to move beyond turn-by-turn directions and become a destination discovery platform. We ran the research and prototyping engagement that explored what that could look like: interviewing users about how they find things to do, testing concepts for location-based recommendations, and building interactive prototypes that validated which ideas had legs. The work gave MapQuest's product team a research-backed direction for their next chapter, grounded in what real users actually wanted from a maps app.

User ResearchPrototypingProduct Strategy

The work speaks for itself. Occasionally, other people agree.

Gold Stevie Award badge

Gold Stevie Award

2024 American Business Awards

For the MEPCOM military enlistment modernization project serving all six branches of the U.S. military.

SIIA CODiE Award Finalist badge

SIIA CODiE Award Finalist

Software & Information Industry Association

Recognized for technical excellence on the MIRS enlistment platform.

Inc. 5000 badge

Inc. 5000

America's Fastest-Growing Private Companies

Recognized among the fastest-growing private companies in the United States.

Best Place to Work badge

Best Place to Work

Chicago

Recognized for workplace culture, team health, and employee satisfaction.

What clients say after the project ships.

Anonymized quotes from real clients. We take confidentiality seriously, but the work should speak for itself.

“I appreciated Tandem's ability to execute against a very mature software development process and project planning methodology. We had access to market-leading expertise, and that was extremely valuable. We've learned a lot from them that's helped our in-house team.”

VP of Product Manufacturer of Telecommunications Systems for Public Safety, Industrial, and Space Applications

“The refreshed application that Made In Tandem built with us has enabled us to adapt quickly to the latest government reporting regulations, leading us to incur far fewer fines last year than our closest competitor who was charged 417 times the fine amounts.”

Wildfire Safety Program Manager Electric Utility Conglomerate Serving the Western United States

“We worked with MiT on a few projects over the years, and I found them to be one of the best dev shops I've ever worked with. Really excellent engineers all joyful to work with. I couldn't have asked for better collaboration or for better outcomes.”

Senior Manager, Software Engineering Leading Financial Institution Serving Consumers and Small-Businesses

“Made In Tandem is a rare breed of team that combines an unbelievable amount of sheer engineering skill with a superlative team-first attitude. We've greatly enjoyed working with them and would heartily recommend MiT to anyone desiring expert, custom-tailored solutions.”

VP of Engineering Distribution and Logistics Company for Apparel and Consumer Goods

See yourself in these stories? Let's talk about yours.

Every engagement starts with a conversation, not a contract. Tell us what you're working on, and we'll tell you honestly whether we can help.